Nintendo 3DS Family Warranty Coverage

Nintendo 3DS | 3DSXL | New 3DSXL Warranty Coverage

Nintendo systems carry a standard 12-month warranty, which is one of the longest standard warranties in the video game industry. Games and accessories sold separately carry a three-month warranty. The warranty covers any manufacturing or workmanship defects and these will be repaired at no charge.

Nintendo's warranty does not cover physical damage (such as a cracked screen on a handheld unit, liquid damage, or scratched game discs).

 

HARDWARE WARRANTY
Nintendo of America Inc. ("Nintendo") warrants to the original purchaser that the hardware product shall be free from defects in material and workmanship for twelve (12) months from the date of purchase. If a defect covered by this warranty occurs during this warranty period, Nintendo will repair or replace the defective hardware product or component, free of charge.* The original purchaser is entitled to this warranty only if the date of purchase is registered at point of sale or the consumer can demonstrate, to Nintendo's satisfaction, that the product was purchased within the last 12 months.

 

GAME & ACCESSORY WARRANTY
Nintendo warrants to the original purchaser that the product (games and accessories) shall be free from defects in material and workmanship for a period of three (3) months from the date of purchase. If a defect covered by this warranty occurs during this three (3) month warranty period, Nintendo will repair or replace the defective product, free of charge.*

 

SERVICE AFTER EXPIRATION OF WARRANTY 
Please try our website at support.nintendo.com or call the Consumer Assistance Hotline at 1-800-255-3700 for troubleshooting information and repair or replacement options and pricing.*

    * In some instances, it may be necessary for you to ship the complete product, FREIGHT PREPAID AND INSURED FOR LOSS OR DAMAGE, to Nintendo. Please do not send any products to Nintendo without contacting us first.

 

WARRANTY LIMITATIONS

THIS WARRANTY SHALL NOT APPLY IF THIS PRODUCT: (a) IS USED WITH PRODUCTS NOT SOLD OR LICENSED BY NINTENDO (INCLUDING, BUT NOT LIMITED TO, NON-LICENSED GAME ENHANCEMENT AND COPIER DEVICES, ADAPTERS, SOFTWARE, AND POWER SUPPLIES); (b) IS USED FOR COMMERCIAL PURPOSES (INCLUDING RENTAL); (c) IS MODIFIED OR TAMPERED WITH; (d) IS DAMAGED BY NEGLIGENCE, ACCIDENT, UNREASONABLE USE, OR BY OTHER CAUSES UNRELATED TO DEFECTIVE MATERIALS OR WORKMANSHIP; OR (e) HAS HAD THE SERIAL NUMBER ALTERED, DEFACED OR REMOVED.

ANY APPLICABLE IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED IN DURATION TO THE WARRANTY PERIODS DESCRIBED ABOVE (12 MONTHS OR 3 MONTHS, AS APPLICABLE). IN NO EVENT SHALL NINTENDO BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE BREACH OF ANY IMPLIED OR EXPRESS WARRANTIES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights. You may also have other rights which vary from state to state or province to province.

Nintendo's addressis: Nintendo of America Inc., P.O. Box 957, Redmond, WA 98073-0957 U.S.A.

This warranty is only valid in the United States and Canada.

 

Contact Form

Nearby Shops

XCUBICLE
48 Wall St New York, NY 10005
(917) 338-0645
Polar Tech
40-36 82nd St Ste 2 Elmhurst, NY 11373
(347) 420-2651
iDoctor
315 Main St Ste 200 Billings, MT 59105
(406) 206-3437
LA Console Repair
20101 Valley Blvd Unit B
(909) 274-8539
Quick Connect Computer Services
2918 S 84th St Ste B Omaha, NE 68124
(402) 384-2828

Latest Questions

djsofresh99

I want my Switch to stop changing the screen brightness. Help?

Same issue on mine, might also be a defect. I've been researching it online and it seems most of the preview/review units auto brightness sensors work just fine. I've tried covering it, going into a completely dark... Read More

dantothej

My DS Lite suddenly won't charge. Help?

It turns on though and we can play on it, seems like it charged for a while then something stopped working. The charging plug was deformed in the past; we fixed it though since it charged my DS for all these years..... Read More

pixelart10

Gamepad is completely dead

Hi. My Wii U gamedpad is completely dead. I have tried to take out the battery for a few hours and tried to start it without result. The battery has power when I loaded it on the side and measured the voltage in it.... Read More

Warranty service in the following states