The Nintendo Switch screen is frozen or won't work.

loveskull09

Please help

Answer(s): 
Check whether the controllers are properly connected to or paired to the console.
"Wipe any dirt away with a soft, dry cloth. Make sure to wipe the slots gently to avoid damaging them."
"If the console freezes and won't respond to any input, hold the POWER Button for 12 seconds or more to turn the console off. Then, turn the console on again."

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